How does the ticketing work for shows?

The Academy’s current box office hours are Tuesday-Friday, 3:00 PM – 6:00 PM and one hour before each performance. You can call the box office at 413-584-9032 ext 105 or stop by the box office during regular hours. Service fees are applied per ticket to ALL transactions.

Tickets are available for most shows one hour prior to the performance at-the-door, during the box office hours, and ON-LINE from their website. They offer mail service upon request. Service fees apply.


All sales are final. No refunds or exchanges.
Service fees are non-refundable.
The taking of pictures or the use of recording devices is prohibited.
As a courtesy to our patrons and artists, latecomers will be admitted at the
discretion of management.
All programs are subject to change.